Refund policy
Shipping, Return, Refund and Cancellation Policy
Last updated: July 01, 2026
At Living Legends, every T-shirt is printed specifically for you based on the design, birth year/age and size selected while placing the order. Please review your order details carefully before confirming your purchase.
1. Shipping Policy
We currently deliver across India.
Orders are generally processed and dispatched within 1–2 business days. After dispatch, delivery usually takes approximately 3–7 business days, depending on your location. Delivery to remote locations may take slightly longer.
Shipping Charges
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Prepaid orders: Free shipping
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Cash on Delivery orders: A COD handling charge of ₹49 will be added to the order
Once your order is dispatched, tracking details will be shared with you.
Delivery may occasionally be delayed because of courier issues, weather conditions, public holidays, festive periods or other circumstances outside our control.
2. Cancellation Policy
You may request cancellation within 24 hours of placing the order, provided the order has not already entered printing or been dispatched.
To request cancellation, email us at care.livinglegends@gmail.com with your order number.
As every T-shirt is made specifically for the customer, an order cannot be cancelled once printing has started or the order has been dispatched.
3. Return and Replacement Policy
Every Living Legends T-shirt is printed according to the design, birth year/age and size selected by the customer.
Because these T-shirts are made specifically for each order, they cannot be resold to another customer. Therefore, we do not accept returns or exchanges due to personal preferences, including:
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The customer no longer wants the product
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The customer does not like the colour, design, print placement or fit
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The customer selected the wrong size, design or birth year/age
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The product does not fit because an incorrect size was selected
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The customer changed their mind after delivery
Please check the product details and size chart carefully before placing your order.
When a Return or Replacement Is Accepted
A return or replacement will only be accepted when:
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The T-shirt is damaged or defective
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The print is damaged, incomplete or defective
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The design or print received is different from the one ordered
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The birth year/age printed is different from the one selected
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The size received is different from the size selected in the order
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You received a completely incorrect product
The product must be unused, unworn, unwashed and returned with its original packaging and tags.
4. Reporting a Damaged or Incorrect Product
If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery.
Email us at care.livinglegends@gmail.com and provide:
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Your order number
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Clear photographs of the complete T-shirt
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Clear photographs or a short video showing the defect or incorrect print
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A photograph of the shipping label and original packaging
Requests submitted after 48 hours of delivery may not be accepted.
After reviewing the details, we may offer a replacement or refund, depending on the issue.
5. Refund Policy
Refunds are provided only when an eligible defective or incorrect product cannot be replaced, or when a refund is approved by our team.
Once the returned product is received and inspected, the approved refund will be processed within 7–10 business days.
For prepaid orders, the refund will be sent to the original payment method.
For Cash on Delivery orders, approved refunds may be transferred to the customer’s bank account or UPI ID.
The ₹49 Cash on Delivery handling charge is non-refundable, unless the complete order was cancelled by Living Legends before dispatch.
Depending on your bank or payment provider, the refunded amount may take additional time to appear in your account.
6. Contact Us
For questions regarding shipping, cancellations, replacements or refunds, contact us at:
Email: care.livinglegends@gmail.com
Phone: 8595539103
